Legal Documents

999taka Privacy Policy — How We Protect Your Information

Your personal data matters greatly to us. This privacy policy clearly explains how 999taka collects, uses, and protects your information.

Last Updated: January 1, 2026

How We Protect Your Privacy

A quick overview of the key features of our privacy policy.

SSL Encryption
All your data is protected with 256-bit SSL encryption. Hackers and third parties cannot access your information under any circumstances.
Sale of Data Prohibited
999taka never sells or transfers your personal data to third parties. Your information is used solely to improve our services.
Secure Storage
Your data is stored in encrypted databases. Regular security audits are conducted to ensure data protection.
Restricted Access
Only authorized personnel may access your information when strictly necessary. Unauthorized access is tightly restricted.
Transparent Cookie Policy
We are fully transparent about which cookies we use and why. You can update your cookie settings at any time.
Your Rights
You have the right to view, correct, or request deletion of your data. 999taka fully respects these rights at all times.

1

Introduction

Welcome to 999taka. This privacy policy explains how the 999taka platform collects your personal data, why it is used, and how it is kept secure. This policy applies to the 999taka website, mobile app, and all related services.

We believe privacy is a fundamental right. When you register with 999taka or use our services, you share certain information with us — and we handle that responsibility with the utmost care. Our privacy policy is built in compliance with applicable data protection laws in Bangladesh and international standards.

Please read this document carefully. By using 999taka, you agree to the terms of this privacy policy. If you have any questions, feel free to reach out to our support team.

This privacy policy was last updated on January 1, 2026. You will be notified of any significant changes via email or platform notification.

2

What Data We Collect

999taka collects information from you in several ways. This data is primarily used to verify your identity, deliver our services, and improve your experience.

Information Collected at Registration:

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Current Address & Division/District
  • National ID Number (for KYC verification)
  • Payment Information (Mobile Banking Number)

Automatically Collected Information:

  • IP Address & Device Type
  • Browser Type & Operating System
  • Platform Login Time & Session Information
  • Information on how long you spent on each page
  • Gaming History & Transaction Records
Data Type Purpose of Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile Number Account Verification & Security Yes
Email Address Communication & Notifications Yes
NID Number KYC Verification & Withdrawal Yes, for Withdrawals
IP Address Security Monitoring Automatic
3

How We Use Your Data

999taka uses your data only for specific, transparent purposes. Your information is never used for unauthorized or unnecessary activities.

  • Service Delivery: Creating accounts, processing logins, handling deposits and withdrawals, and enabling gaming features.
  • Identity Verification: Managing the KYC process to prevent identity fraud and impersonation.
  • Security Assurance: Detecting suspicious activity and keeping accounts secure.
  • Service Improvement: Analyzing your experience to make the platform better.
  • Contact: Notifying you of important updates, bonus offers, and service-related information.
  • Legal Obligations: Meeting the requirements of Bangladesh's laws and regulatory authorities.
  • Fraud Prevention: Verifying information to prevent money laundering and other financial crimes.

We never sell your data to advertising companies. If you no longer wish to receive promotional emails, you can unsubscribe at any time.

4

Data Sharing & Third Parties

999taka is extremely careful about sharing your personal data with third parties. We only do so in the following limited circumstances:

  • Payment Processors: Necessary information is shared to process transactions via mobile banking services such as bKash, Nagad, and Rocket.
  • Game Provider: Limited data may be shared with third-party game providers as part of the 999taka game portfolio.
  • Legal Authorities: Data may be disclosed as required by court order or as part of a lawful legal process initiated by the Government of Bangladesh.
  • Security Services: Limited data may be shared with specialist firms engaged in cybersecurity and fraud prevention.

Any third parties with whom data is shared are contractually required to uphold the same privacy standards. 999taka ensures this through binding agreements.

999taka never sells or rents your data to any external company for advertising, marketing, or commercial purposes.

6

Data Protection Measures

999taka uses industry-leading security technology to keep your data safe. Our multi-layered security framework protects your information against all known threats.

  • 256-bit SSL Encryption: All communication between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of protection through mobile OTP verification at login.
  • Firewall & DDoS Protection: Advanced firewall protection to defend the platform against cyber attacks.
  • Regular Security Audits: Regular penetration testing conducted by external security experts.
  • Encrypted Database: All stored data is kept in encrypted format.
  • Access Control: Only authorized personnel are permitted to access specific data.

While we take every precaution on our end, 100% security on the internet cannot be guaranteed. We strongly advise you to stay vigilant — use a strong password and never share your login credentials with anyone.

7

Your Data Rights

You have specific rights over your personal data. 999taka fully respects these rights and you can exercise them at any time.

  • Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
  • Right to Rectification: If any of your information is inaccurate, you can request a correction.
  • Right to Erasure: You may request the deletion of your data in certain circumstances (unless a legal obligation requires otherwise).
  • Right to Restrict Processing: You may request that the processing of your data be restricted in certain cases.
  • Right to Data Portability: You can request a copy of your data in a machine-readable format.
  • Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We typically respond to your request within 30 business days.

8

Data Retention Period

999taka only retains your data for as long as necessary. Retention periods depend on the type of information and applicable legal requirements.

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal Obligations
Transaction Records 7 years Financial Regulatory Compliance
KYC Documents 5 years Regulatory Requirements
Support Contact 3 years Service Quality Assurance
Analytics Data 2 years (anonymous) Platform Development
Log Files 12 months Security Monitoring

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

9

Minor Privacy Protection

999taka strictly prohibits anyone under 18 from using the platform. Our privacy policy does not allow the collection or storage of data belonging to minors.

  • Age is verified at the time of registration.
  • Age is verified using a national ID card in cases where there is doubt.
  • Any data found to have been collected from a minor is deleted immediately.
  • If a minor is identified, the account will be closed immediately.

If you become aware that a minor is using 999taka, please notify our support team immediately.

10

Privacy Policy Changes

999taka may update this privacy policy from time to time. Changes may be driven by new service launches, legal updates, or security improvements.

  • You will be notified in advance via email or platform notification in the event of any significant changes.
  • Updated policies take effect from the date they are published.
  • The date of the most recent update is always shown at the top of this page.
  • Continued use of the platform following any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about the latest Privacy Policy.

11

Contact Us

If you have any questions, concerns, or requests regarding the Privacy Policy, please reach out to our dedicated support team. We will do our best to respond as promptly as possible.

Email Support
Typically responded to within 24 hours
Live Chat
Directly Within the Platform
7 days a week, 24 hours a day

Any privacy-related complaint or concern you raise is treated as our top priority. We are always here for you.


Safe Gaming

Play with Confidence — Read Our Privacy Policy

Your data is completely secure at 999taka. Register now and enjoy the best online gaming experience in Bangladesh.

Security Commitment
  • Secured with SSL Encryption
  • Sale of Data Is Strictly Prohibited
  • Regular Security Audits
  • 24/7 Support
  • Responsible Gaming Assured
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